Build Your Dream Career in Indonesia's Premier Luxury Travel & Hospitality Group

We are looking for a strong commercial leader to build and scale JHG’s cross-brand commercial system across our luxury travel and hospitality brands. Key Responsibilities:

• • Lead cross-brand commercial coordination
• • ⁠Build cross-sell & up-sell systems
• • ⁠Improve CRM, lead tracking & conversion
• • ⁠Develop bundled travel products
• • ⁠Build B2B/DMC/partner networks
• • ⁠Work closely with Sales, Digital, Creative & Finance

Requirements:

• • ⁠8+ years commercial experience
• • Background in Travel, Tourism, OTA, DMC, Hospitality, or Luxury Travel
• • Strong leadership & commercial strategy skills
• • Detail-oriented, data-driven, and system-minded
• • ⁠Fluent in English
• • ⁠Comfortable using AI tools for work

Location: Denpasar - Bali

We are looking for a proactive and results-driven officer to support business expansion, strategic partnerships, and long-term growth initiatives. Key Responsibilities:

• • Identify new business opportunities
• • ⁠Build relationships with clients, partners, and stakeholders
• • ⁠Prepare business proposals and presentations
• • ⁠Conduct market and competitor research
• • ⁠Follow up opportunities until agreements are secured
• • ⁠Collaborate with internal teams to support business initiatives

Requirements:

• • ⁠Minimum 2 years of experience in Business Development, Sales, Partnership, Account Executive, or similar role
• • ⁠Strong communication, presentation, and negotiation skills
• • ⁠Target-oriented and business-minded
• • ⁠Proficient in English, Microsoft Office, and Google Workspace
• • Willing to travel for business purposes
• • SIM A / SIM C is an advantage

Location: Denpasar - Bali

We are looking for a service-oriented, detail-oriented, and emotionally mature Customer Relations Officer to join our team in Bali. Key Responsibilities:

• • ⁠Handle customer inquiries via WhatsApp, email, and official platforms
• • ⁠Provide clear information about trip packages, pricing, and services
• • ⁠Manage booking data, guest details, and travel documents
• • ⁠Coordinate with internal teams and vendors to ensure smooth trip operations
• • ⁠Handle complaints and special requests professionally
• • ⁠Support client follow-up, upselling, and customer retention
• • ⁠Maintain SOP compliance and data confidentiality

Requirements:

• • ⁠Bachelor’s degree in Tourism, Hospitality, Communication, Business, or related field
• • Minimum 2 years of experience in customer service, travel, hospitality, or similar role
• • ⁠Good English communication skills
• • ⁠Strong service mindset and professional communication
• • ⁠Detail-oriented, organized, and able to multitask
• • ⁠Emotionally stable, adaptable, and open to feedback
• • ⁠Familiar with Google Workspace
• • ⁠Willing to work full-time from our Bali office

Wa are looking for a detail-oriented, well-organized, and communicative Sales Marketing Admin to support sales operations and smooth trip preparation. Key Responsibilities:

• • Input and update lead, inquiry, agent, and customer databases
• • ⁠Record daily inquiries in Google Sheets / CRM
• • ⁠Support booking administration and guest data confirmation
• • ⁠Prepare and archive quotations, itineraries, invoices, payment proofs, and sales documents
• • ⁠Coordinate with Operations, Customer Relations, and Finance teams
• • ⁠Support cross-selling blasts and marketing campaign data recap
• • ⁠Ensure administration follows company SOPs

Requirements:

• • Bachelor’s degree in Business Administration, Marketing, Hospitality, Tourism, Communication, or related field
• • ⁠Good English communication skills
• • ⁠Detail-oriented and comfortable working with data
• • ⁠Organized, accurate, and able to multitask
• • ⁠Strong communication skills and professional attitude
• • ⁠Responsible and able to work under operational targets
• • ⁠Familiar with Google Workspace
• • ⁠Willing to work full-time from our Bali office

Key Responsibilities:

• • Short-Form Video Editing: Edit engaging, platform-ready content for Instagram Reels, TikTok, and YouTube Shorts.
• • YouTube Video Editing: Produce compelling long-form videos with strong storytelling, clean pacing, SFX, and B-roll integration.
• • Post-Production Workflow: Organize editing sequences and manage efficient post-production workflows, including multi-cam projects when needed.
• • Color Correction & Grading: Apply color correction and cinematic color grading to maintain consistent visual quality and brand identity.
• • Photo Editing: Create and enhance thumbnails and other digital assets for social media and YouTube.

Qualifications:

• • Technical Camera Knowledge: Understand camera settings (frame rate, resolution, shutter speed, ISO, aperture, and Log/Flat profiles) for an efficient post-production workflow.
• • Software Proficiency: Advanced skills in Adobe Premiere Pro, DaVinci Resolve, Adobe After Effects, Adobe Photoshop, and Adobe Lightroom.
• • Fast & Efficient Editing: Deliver high-quality video content within tight deadlines.
• • Team Collaboration: Communicate effectively, receive feedback positively, and collaborate with the production team.
• • Attention to Detail & Integrity: Ensure error-free edits with strong professionalism and work ethic.
• • English Proficiency: Communicate confidently in both written and spoken English with clients and team members.

KEY RESPONSIBILITIES

• • Develop and implement comprehensive on-page, off-page, and technical SEO strategies for multiple brand websites and client accounts.
• • Conduct in-depth keyword research, competitor analysis, and search intent mapping to inform content strategy.
• • Perform regular SEO audits and translate findings into prioritized, actionable improvement roadmaps.
• • Optimize website structure, meta data, schema markup, internal linking, and page speed performance.
• • Collaborate with content writers to brief, review, and optimize SEO content across blogs, landing pages, and product/service pages.
• • Ensure all content aligns with E-E-A-T principles (Experience, Expertise, Authoritativeness, Trustworthiness).
• • Implement and optimize structured data/schema markup for rich results.
• • Identify and resolve crawlability, indexability, Core Web Vitals, and mobile-friendliness issues.
• • Work closely with web developers to implement technical SEO recommendations on WordPress, Webflow, and custom CMS platforms.
• • Monitor and manage XML sitemaps, robots.txt, canonical tags, and redirect chains.
• • Plan and execute white-hat link-building campaigns including digital PR, outreach, and strategic partnerships.
• • Monitor and manage backlink profiles using tools such as Ahrefs, SEMrush, or Moz.
• • Track, analyze, and report on KPIs including organic traffic, rankings, CTR, conversions, and revenue attribution.
• • Prepare monthly performance reports and present insights to internal stakeholders and agency clients.
• • Use Google Analytics 4, Google Search Console, and SEO platforms to monitor performance and identify opportunities.

REQUIREMENTS

• • Bachelor's degree in Marketing, Communications, Information Technology, or a related field.
• • Minimum 2–4 years of hands-on SEO experience, ideally in a digital agency or multi-brand environment.
• • Demonstrable track record of improving organic search rankings and driving traffic growth.
• • Proficient in SEO tools: Ahrefs, SEMrush, Moz, Screaming Frog, or equivalent.
• • Strong understanding of Google Search Console and Google Analytics 4 (GA4).
• • Working knowledge of HTML, CSS basics, and CMS platforms (WordPress, Webflow).
• • Familiarity with Core Web Vitals, Page Experience signals, and Lighthouse.
• • Understanding of local SEO strategies, especially for tourism, hospitality, or lifestyle brands (a plus for Bali-based context).
• • Analytical mindset with strong data interpretation and problem-solving capabilities.
• • Excellent written communication skills in English (Bahasa Indonesia proficiency is a plus).
• • Self-motivated, organized, and able to manage multiple projects and deadlines simultaneously.
• • Strong communication skills to present complex SEO data in clear, client-friendly language.
• • Team player who thrives in a fast-paced, collaborative office environment.
• • Google Analytics or Google Ads certifications.
• • Experience with international or multilingual SEO (EN, ID, or other languages).
• • Exposure to e-commerce SEO, travel/hospitality industry, or SaaS platforms.
• • Familiarity with AI-assisted content workflows and how to maintain SEO quality standards.
• • Basic understanding of paid search (SEM/PPC) for integrated campaign planning.

KEY RESPONSIBILITIES :

• • Safely transport guests to and from destinations in a timely and professional manner.
• • Provide friendly, courteous, and service-oriented interactions with all guests.
• • Ensure passenger comfort and safety at all times.
• • Maintain cleanliness and proper condition of the assigned vehicle.
• • Provide basic and accurate information about tourist destinations in Bali.
• • Support a smooth and enjoyable travel experience for guests.
• • Adjust routes and schedules based on guest needs and real-time conditions.
• • Assist guests with reasonable requests during the trip.
• • Conduct daily vehicle checks before and after use, including fuel, cleanliness, and safety conditions.
• • Comply with all traffic regulations and company safety standards.
• • Coordinate with the operations team regarding schedules, pick-ups, and trip details.
• • Report any issues related to vehicle condition, guest experience, or trip execution.

REQUIREMENTS :

• • Minimum high school diploma (SMA/SMK or equivalent).
• • Minimum 1 year of experience as a driver, with a preference for tourism-specific experience.
• • Able to drive both manual and automatic vehicles effectively.
• • Possess a valid driver’s license (SIM A).
• • Good knowledge of Bali routes and popular tourist destinations.
• • Familiar with navigation apps such as Google Maps and Waze.
• • Basic to intermediate English proficiency to communicate with international guests.
• • Demonstrates safe driving behavior and prioritizes passenger safety at all times.
• • No history of major traffic violations or accidents is preferred.
• • Physically fit and capable of driving for extended periods.
• • Able to stay calm and focused under pressure, including traffic, delays, or specific guest requests.
• • Friendly, polite, and highly service-oriented in all interactions.
• • Responsible, honest, and disciplined in performing duties.
• • Strong communication skills with both local and international guests.
• • Able to handle guest requests and minor complaints professionally.
• • Maintain a clean, neat, and professional appearance aligned with company standards.
• • Trustworthy in handling company assets and guest belongings.
• • Willing to work on flexible schedules, including weekends, public holidays, and extended hours based on trip needs.

Qualifications:

• • 3-5 years of experience as a Full Stack Developer.
• • Proficiency in HTML, CSS, JavaScript, and modern frameworks such as React.js, Laravel, or Angular.
• • Strong experience with server-side technologies including Next.js, Node.js, Express.js, or PHP, and solid understanding of RESTful APIs.
• • Familiarity with SQL databases (MySQL, PostgreSQL) and NoSQL databases (MongoDB).
• • Hands-on experience using Git, GitLab, and GitHub for version control and collaboration.
• • Proven experience in WordPress development (themes, plugins, customization).
• • Ready to work full-time from Bali office.

Preferred Qualifications:

• • Experience with Tailwind CSS and Bootstrap.
• • Knowledge and experience in WordPress custom theme development.
• • Basic understanding of SEO principles and technical SEO.
• • Basic knowledge of Artificial Intelligence (AI) tools and applications in development or automation.

Key Responsibilities:

• • Develop and maintain scalable web applications (frontend & backend).
• • Build and optimize company websites, landing pages, and internal systems.
• • Integrate APIs, third-party tools, and marketing platforms.
• • Ensure high performance, security, and reliability of systems.
• • Collaborate with Digital Marketing and Creative teams to support campaigns.
• • Perform code reviews, debugging, and continuous system improvement.
• • Maintain proper documentation and development standards.

Responsibilities:

• • Create premium visuals for campaign, website banner, and reels covers
• • Use AI design tools (Midjourney, Firefly, DALL-E)
• • Collaborate with the Creative Director
• • Create brand guidelines per brand
• • Serve as the visual guardian for all JHGs

Requirements:

• • Experience working with hospitality/travel/lifestyle brand
• • 3–7 years experience in graphic design
• • High-end portfolio
• • Understand reel color grading, visual hierarchy, and brand consistency
• • Able to operate Adobe Illustrator, Lightroom, or Photoshop
• • Fast execution and proactive
• • Able to work with SOP and deadlines

Responsibilities:

• • Develop content strategies for 5 brands (JPT, JP, KL, BPT, BPV)
• • Utilize AI tools (GPT-5, Gemini, Perplexity, Pika, CapCut AI)
• • Analyze weekly performance and provide insights for the creative and SEO teams
• • Develop a monthly content calendar
• • Collaborate with the Creative Director to standardize visuals
• • Create AEO-based content (to appear in ChatGPT/Gemini)

Requirements:

• • Experience working with hospitality/travel/lifestyle brand
• • Understand TikTok, Instagram, YouTube Shorts trend
• • Strong copywriting skill
• • Fast execution and proactive

Responsibilities:

• • Post daily content for 5 brands
• • Prepare captions and scheduling
• • Basic editing (CapCut AI)
• • Respond to DM/Comment according to brand voice SOP
• • Backup the strategy team in data entry and monitoring

Requirements:

• • Experience working with hospitality/travel/lifestyle brand
• • Understand TikTok, Instagram, YouTube Shorts trend
• • Meticulous, neat and quick learn AI Tools
• • Fast execution and proactive
• • Able to work with SOP and deadlines